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Privacy Policy for Antillean Ltd

About this policy

Antillean ltd is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:

  • you use our website www.antillean.wpengine.com
  • you make a booking on our website.
  • you make enquiries on our website.
  • someone is interested in working with us.

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.

By providing your personal data, you agree that we can use your personal data in accordance with this policy.

Ensure you understand this policy in its entirety and take your time to read it.

Who are we?

Antillean is a restaurant/venue based at 74 Blackfriars Road, London SE1 8HA

Our registered address is: 14f Stukeley Street, London, United Kingdom, WC2B 5LQ

How do we collect information from you?

We collect information from you:

  • when you make a booking.
  • when you visit a restaurant (preferences, allergies etc.).
  • make an enquiry.
  • when you sign up to marketing emails.
  • What type of information is collected from you?
  • You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfil your booking request and you may dine at our venue.

When you make a booking:

Antillean collects information such as:

  • title
  • name
  • e-mail address (used for booking confirmation and post-dining feedback emails)
  • home or work address
  • billing information taken for deposits, ticketing, or holding credit card information for
  • use in the case of no-shows (where applicable)
  • telephone number
  • company name
  • dietary requests
  • marketing preferences (whether you opt-in or opt-out)

When you dine at Antillean:

  • marketing responses (where applicable)
  • survey responses
  • current and past restaurant reservation details

When you access our sites:

There is “Device Information” about your computer hardware and software that is automatically collected by Antillean. This information can include:

  • device type (e.g. mobile, computer, laptop, tablet)
  • cookies
  • operating system
  • IP address
  • browser type
  • browser information (e.g., type, language, and history)
  • domain names
  • access times
  • settings
  • referring website addresses
  • other data about your device to provide the services as otherwise described in this policy.

Location information:

If you use our website, we may receive your generic location (such as city or neighbourhood).

How is your information used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

Send you service emails (booking confirmation and post-dining feedback).

Improve our products and services.

Send marketing communications if you have opted in to receive them.

We may use the information to customise the website according to your interests.

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

We will only share your information with companies if necessary to deliver services on our behalf.  For example service providers (e.g. OpenTable for the provision of online bookings), third-party payment processors, and other third parties to provide our Sites and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.

Third parties like social media channels whose content appears on our Site may use third-party Cookies, as detailed below. Please refer to ‘Use of Cookies’ for more information on controlling Cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

You may choose to restrict the collection or use of your personal information at any point.  Please refer to the Your Choices section of this Privacy Policy for details.

How and where do we store data?

We only keep your personal data for as long as we need to in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it.

For reservations taken through OpenTable software, your data will only be stored in the UK.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

 

Your choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at [email protected]

 

You have a right to request a copy of the personal information that Antillean holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: [email protected]

 

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for the following periods:

 

·         For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations

·         For as long as we provide goods and/or services to you and then for as long as someone could bring a claim against us; and/or

·         Retention periods in line with legal and regulatory requirements or guidance.

 

Security

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.

 

Use of ‘cookies’

Like many other websites, we use cookies. We use them to help you personalise your online experience.

 

A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.

 

We use cookies for the following purposes:

 

Google Analytics – We set cookies to get information on site usage and popularity, for the purposes of improving the site.

Browser capabilities – We store your display dimensions and device capabilities, to more quickly serve content adjusted to display well on your device.

User account settings – To persist your login and preferences, our site places cookies.

 

THIRD-PARTY COOKIES

 

Several modules we use on our website are provided by third party companies, and by displaying them the third party may place cookies on your machine for their own purposes. The reasons for including these third party services are as follows:

 

AddThis – To gain information on how our content is shared.

Google Maps – To use interactive maps.

Google Ads – To deliver relevant and contextual advertising.

 

Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.

Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

For more information, please feel free to contact us at: [email protected]

 

Changes to this statement

Antillean will occasionally update this Privacy Policy to reflect company and customer feedback. Antillean encourages you to periodically review this statement to be informed of how Antillean is protecting your information. This policy was last updated on June 15th 2021

 

Contact Information

Antillean welcomes your comments regarding this Privacy Policy. If you believe that Antillean has not adhered to this Privacy Policy, please contact Antillean at [email protected] We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.